Azesta policies

Company policies

Cartoon figure giving the thumbs down to express dissatisfaction

Complaints policy

We aim to give you an excellent learning experience but in case of dissatisfaction this policy provides examples of complaints that may occur for a centre, provider or learner and lays out the process that should be followed in the event of a complaint.

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Two cartoon figures holding the hands of a third whose arms are crossed

Conflict of interest policy

Azesta recognises tutors/assessors take part in legitimate activities outside their centre roles. This policy outlines the procedures for the disclosure and management of conflicts of interest within our business as an ILM provider.

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Quality Assurance logo

Internal quality assurance policy

This policy provides equality and fairness
for all and applies to current and potential learners and any person or companies associated with the operation of our business.

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Red triangle road sign with the word Malpractice

Malpractice and maladministration policy

This policy provides the definition and examples of malpractice and maladministration which may occur in connection with centres, providers or learners, and describes the process for preventing, investigating and dealing with it.

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Cartoon figure holding a lightbulb in front of a laptop

Plagiarism, collusion and cheating policy

The policy provides the definition and examples of plagiarism, collusion and cheating which may occur in connection with centres, providers or learners, and describes the process for preventing, investigating and dealing with plagiarism, collusion and cheating.

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15 logos depicting various disabilities or special needs

Reasonable adjustments policy

Learners with a disability, specific learning need or medical condition might need extra support to help them complete the programme. Assessment standards cannot
be changed but reasonable adjustments can be made. 

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Logo depicting mortar boarded figure under a magnifying glass, depicting 'Recognition of Prior Learning'

Recognition of prior learning policy

This policy outlines the process for recognising prior learning whereby evidence of a learner’s previous achievements, knowledge and understanding, or skills they already possess, is used to demonstrate competence or achievement against a unit
or qualification.

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Company policies

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