Azesta policies

Company policies

 
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Business continuity policy

The policy provides definitions and the procedures we need to follow in the event of any business interruption. 

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Complaints policy

We aim to give you an excellent learning experience but in case of dissatisfaction this policy provides examples of complaints that may occur for a centre, provider or learner and lays out the process that should be followed in the event of a complaint.

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Two cartoon figures holding the hands of a third whose arms are crossed

Conflict of interest policy

Azesta recognises tutors/assessors take part in legitimate activities outside their centre roles. This policy outlines the procedures for the disclosure and management of conflicts of interest within our business as an ILM provider.

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Examination and invigilation policy

This policy covers all ILM-approved apprenticeships at Level 3 and 5 and explains the essential requirements to follow before, during and after each examination, together with how examinations are to be invigilated.

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Quality Assurance logo

Internal quality assurance policy

This policy provides equality and fairness for all and applies to current and potential learners and any person or companies associated with the operation of our business.

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Red triangle road sign with the word Malpractice

Malpractice and maladministration policy

This policy provides the definition, and examples, of Malpractice and Maladministration which may occur in connection with centres, providers or learners, and describes the process for preventing, investigating and dealing with it.

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Plagiarism, collusion and cheating policy

The policy provides the definition, and examples, of plagiarism, collusion and cheating which may occur in connection with centres, providers or learners, and describes the process for preventing, investigating and dealing with plagiarism, collusion and cheating.

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Reasonable adjustments policy

Learners with a disability, specific learning need or medical condition might need extra support to help them complete the programme. Assessment standards cannot be changed but reasonable adjustments can be made. 

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Logo depicting mortar boarded figure under a magnifying glass, depicting 'Recognition of Prior Learning'

Recognition of prior learning policy

This policy outlines the Recognised Prior Learning process whereby evidence of a learner’s previous achievements, knowledge, understanding, or skills they already possess is used to demonstrate competence or achievement against a unit or qualification.

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Company policies

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