Picture cards are an essential part of every facilitator's toolkit. They are powerful, elegant and easy to use tools that take communication to a whole new level because anyone looking at them makes their own instant associations. They elicit open, troche insightful and honest dialogue. Effective questions speak directly and honestly to the issues the participants care about, and encourage them to share their unique perspectives and experiences. They enable tacit knowledge to be understood and shared leading to new meanings, understanding and learning. Are you using them as effectively as you could be?